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Greg Siskind on Immigration Law and Policy

DHS PROVIDES ONLINE COMPLAINT SYSTEM FOR TRAVELERS EXPERIENCING ENTRY PROBLEMS

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I was pleased to learn about this web site. Here's how DHS describes the TRIP program:

The Department of Homeland Security's Travel Redress Inquiry Program
(DHS TRIP) is a single point of contact for individuals who have
inquiries or seek resolution regarding difficulties they experienced
during their travel screening at transportation hubs--like airports and
train stations--or crossing U.S. borders, including:


  • denied or delayed airline boarding

  • denied or delayed entry into and exit from the U.S. at a port of entry or border checkpoint

  • continuously referred to additional (secondary) screening


Why DHS TRIP?

DHS TRIP is a central gateway to address


  • watch list misidentification issues

  • situations where travelers believe they have faced screening problems at ports of entry

  • situations where travelers believe they have been unfairly or
    incorrectly delayed, denied boarding or identified for additional
    screening at our nation's transportation hubs


DHS TRIP is part of an effort by the State Department and Homeland Security to welcome legitimate travelers while still securing our country from those who want to do us harm.

Who is DHS TRIP for?

People who have been repeatedly identified for additional screening
can file an inquiry to have erroneous information corrected in DHS
systems.

How does DHS TRIP work?

DHS TRIP is the central processing point for redress inquiries.
Requests received online are routed for redress to the appropriate DHS
components. Components will review the request and reach a
determination about a traveler's status.

How is the information used?

The Department of Homeland Security safeguards the privacy of any
personal information that you provide in your inquiry to DHS TRIP. The
information that you provide will be used to process your request for
redress. More information on DHS TRIP and your privacy.

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Comments

  1. Grace's Avatar
    It's all well and good that they take complaints, but I doubt that anything will be done to remedy the problems.

    Maybe they could start with this entry problem: http://www.huffingtonpost.com/ann-wright/could-us-officials-please_b_266891.html. A Nobel Peace Prize winner gets sent to secondary repeatedly for follow up screening. Do they honestly think that she's a security risk?
  2. Legal-immigrant's Avatar

    So, what did Irish Government do about this? FYI, when this happened to an actor from India, the whole country and the NRIs were really upset:
    http://www.huffingtonpost.com/2009/08/17/bollywood-star-shahrukh-k_n_261321.html

    Also, the same happened when CAL frisked DrKalam:
    http://www.domain-b.com/aero/aero_general/20090724_continental.html

    If all the countries start to react this way, it will change.


  3. alex botwin's Avatar
    Now we'll have somewhere to complain about the strong currents in the Rio Grande.
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