OUTRAGE OF THE DAY: CBP MISHANDLING OF TECHNOLOGY STRANDS 17,000 PASSENGERS

You can't mess around when you are processing 10s of thousands of international passengers each day. When CBP's computers went down in Los Angeles a few days back, it took FOUR HOURS for a service professional to come out and check out the problem. And then it took three more hours to fix it. In the mean time, passengers had to be diverted to other cities or sit for hours in their planes on the tarmac waiting on the problem to be resolved. Read on to see just how poor the planning was for this disaster.