The surliness just drips from this narrative by Emily Feder, a US citizen, who was detained for hours at JFK Airport in NY. Denying people access to the bathroom, food, water? Collectively punishing people? Is this airport inspection or a warzone? The lack of professionalism exhibited by the officers in this story is, unfortunately, quite common. CBP does way more damage to our country than they help when they treat people this way. Here are a few choice passages.
There was one British tourist in the group. Paul (also not his real name) was traveling with three friends who had passed through customs soon after their plane landed and were waiting for him on the other side of the metal barrier; he suspected he had been detained because of his dark skin. When he asked if he could go to the bathroom, one of the guards said, "I wouldn't." "What if someone has to?" I asked. "They will just have to hold it," the guard responded with a smile. Paul began to cry. I watched as he, over the course of four hours, went from feeling exuberant about his trip to New York to despising the entire country. "I speak the Queen's English," he said to me. "I'm third-generation British. I came to America because I've always wanted to come here, and now they've got me so scared that all I want to do is go home. We're paying for your stupid war anyway."
To be powerless and mocked at the same time makes one feel ashamed, which leads quickly to rage. Within a few hours of my arrival, I saw at least 10 people denied the right to use the bathroom or buy food and water. I watched my traveling companion duck under a barrier, run to the bathroom and slip back into the holding section -- which, of course, someone of another ethnicity in a state of panic would be very reluctant to do. The United States is good at naming enemies, but apparently we are even better at making them, especially of individuals. I don't know if it's worse for national security -- and more embarrassing for Americans -- that this is the first experience tourists have of our country, or that some U.S. citizens get treated this way upon entering their own country.
*****
The guards processed me then, ignoring the order of arrivals, if there ever had been one. They refused to distribute more complaint forms or call the supervisor back down at the request of Arab families. One officer threatened, "I'm talking politely to you now. If you don't sit down, I won't be talking politely to you anymore." One announced that because "the American girl" had gotten angry, the families would have to wait a few more hours. "The supervisor is not coming back."
*****
In the past five years I have worked for human rights and refugee advocacy organizations in Serbia, Russia and Croatia, including the International Rescue Committee and USAID. I have traveled to many different places, some supposedly repressive, and have never seen people treated with the kind of animosity that Homeland Security showed that night. In Syria, border control officers were stern but polite. At other borders there have been bureaucracies to contend with -- excruciating for both Americans and other foreign nationals. I've met Russian officials with dead, suspicious looks in their eyes and arms tired from stamping so many visas, but in America, the Homeland Security officials I encountered were very much alive -- like vultures waiting to eat.
Thanks to reader lacrossegc for the link.
"USC - It's good to hear from you!"
Thanks! I read your blog regularly even if I don't always post!
Posted by: USC | August 20, 2008 at 09:07 AM
USC, sure I did not mean to say that things improved for US citizens. What could you expect: before 9/11 there was hardly ANY border control for them, so there isn't any room for improvement? But from the point of view of someone on a non-immigrant visa (as in the article that we discuss) things have improved. At least I no longer have to tell them what they should be doing; most of border control agents now know their own regulations.
Posted by: hmm | August 20, 2008 at 05:21 AM
USC - It's good to hear from you!
Posted by: Greg Siskind | August 20, 2008 at 05:19 AM
Agreed! JFK is one of the worst airports not only in the country but the world as well. However, this does not excuse the DHS..but dont blame the guards. Under George Bush and his so called consevatives we have been slouching towards Soviet style communism whether we like it or not.
Posted by: George Chell | August 20, 2008 at 04:37 AM
"To Mr Bush's credit things did get better at the border during his presidency. They are now way more polite and professional than 10 years ago. This must be a JFK problem, so avoid this airport at all costs."
Sure. I remember that in the late 80s/early 90s, USCs (at least at JFK) bypassed immigration and went straight to Customs. Customs checked to make sure that they held a US passport. If you research the statute on this matter you will see that it says that as soon as the Inspector discovers evidence (ie presentation of a US Passport) that the person is a USC the inspection IS AT AN END.
Clearly, DHS is breaking the law by sending USCs to a "secondary." You might consider breaking the law an improvement, I don't. I plan on doing something about this.
Posted by: USC | August 20, 2008 at 01:27 AM
To Mr Bush's credit things did get better at the border during his presidency. They are now way more polite and professional than 10 years ago. This must be a JFK problem, so avoid this airport at all costs.
Posted by: hmm | August 19, 2008 at 07:09 PM
This is one of the things that must change with the new government. I'd like to hear McCain or Obama talk about this. All these people deserve to be abused themselves... what goes around comes around.
Posted by: The Avenger | August 19, 2008 at 06:33 PM
The moral: never fly through JFK, the worst US airport there is.
Still these guys were not chained to a bench, as sometimes happens to those from less fortunate countries.
Posted by: hmm | August 19, 2008 at 05:25 PM
Very very disturbing. This and the Chinese immigrant story. I used to have lot of respect for this country and its fairness.
Posted by: EB | August 19, 2008 at 05:12 PM